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Terms + Conditions


Life + Me is an online marketplace (the “website”, “platform”) operated by Life & Me Ltd., registered under number 09979106 (the “company”, “us”, “we”) with its registered office at Puffins, Worth Farm Barns, Worth Matravers, Dorset BH19 3LQ.

By using or accessing the website, you agree to the terms and conditions hereafter, which govern the relationship between Life + Me and each buyer and Partner Seller, as well as the relationship between buyers and Partner Sellers. These terms and conditions may change from time to time so please check and read them regularly.

As well as reading the following Terms + Conditions to which you have agreed by using this Site, you should also refer to the terms of each individual Partner Seller (“Seller”) on their product pages before making any order.

Life + Me provides a platform for the primary purpose of enabling buyers to interact and transact with Partner Sellers through the website and its services.


1.1 Registration

By registering for an account or buying on the website you confirm that you have understood and accepted Life + Me’s terms and conditions.

You warrant that the information you have supplied as part of the registration process is accurate and that you will notify us of any changes. You are responsible for safeguarding the security of your account, including keeping your password confidential.

Unless agreed by us in writing, all users of the website are limited to one account. We reserve the right to reject any registration and refuse use of the platform for any reason, at our sole discretion.

1.2 Our Role

We provide a platform for the primary purpose of enabling buyers and sellers to interact and transact through the website and its services. Life + Me acts as a ‘sales agent’ for each seller.

When a buyer purchases from a seller, a legally binding contract is formed between these parties. For the avoidance of doubt, by accepting Life + Me’s terms and conditions, the buyer will also be accepting the seller’s terms and conditions.

Life + Me is not party to the transaction and shall not bear any express or implied liabilities related to the items sold online. We do not possess, check or act as caretakers of any items that are sold by sellers at any time.

1.3 Conduct + Behaviour

You may only use the website and its services for its primary purpose.

In your interactions, you must at all times remain courteous and polite and not use any comments or messages that are obscene, discriminatory, offensive or discourteous.

You are responsible for all data transferred from your systems to our website and services and shall bear all liabilities in any way connected to such data and content.

You must not:

1.4 Use of Data

In the course of our operation we collect data from buyers and sellers. You accept that your personal data may be shared between buyers and sellers for the sole purpose of facilitating the sale, purchase and fulfilment of orders on the website as per our Privacy Policy.

Partner Sellers agree to use buyers’ information solely for the purpose of completing transactions and not store buyers’ data subsequently or pass it on to third parties.

Please review our Privacy Policy in full for details on how your personal data is used.

1.5 Disclaimer of Warranties

We do not represent or warrant that the website will be error-free, uninterrupted, free from third party attacks or otherwise available at all times to meet your requirements.

This service is provided as an ‘as is’ basis. Life + Me makes no representations or warranties of any kind, whether statutory, express or implied, that the information, content, materials, products or services made available to you through the website will be as represented by sellers, fit for a particular purpose or use, available at the time of listing, compliant with applicable regulations, free from intellectual property infringement, or that sellers and buyers will perform as they have agreed.

Partner Sellers who provide product data and make products available for sale through Life + Me website shall be bound by our terms and conditions in addition to their own. Any representations and/or warranties regarding their products shall be solely binding upon them.

Where a dispute arises between, or out of buyers and sellers activity on the website, each party expressly agrees to waive any subsidiary or recourse claims against Life + Me and further agrees to hold Life + Me harmless from any claims that may be in any way connected with such dispute.

1.6 Limitation of Liability

To the fullest extent permissible under applicable laws, Life + Me excludes liability for damages of any kind arising from the use of the website including, without limitation, direct, indirect or punitive damages, loss of profits, loss of business, loss of data and any consequential loss, claims or remedies in tort, whether or not arising from its negligence.

This Agreement shall not exclude liability for death or personal injury resulting from our negligence, or any liability that cannot be limited or excluded by law.

1.7 Force Majeure

Neither we nor the Partner Sellers will be obliged to fulfil the responsibilities detailed in the terms and conditions in circumstances beyond reasonable control. These include but are not limited to earthquakes, floods, fire, plague or other natural disasters, terrorism, riots, civil disturbances, war, strikes, nuclear or chemical contamination, failure of public infrastructure, national emergency, inclement weather or acts of God. Duties and obligation will be postponed for the period of the Force Majeure.


2.1 Purchase

Your use of the website implies your acceptance of our terms and conditions and Privacy Policy.

Purchases you make from a seller on the website must only be paid through the website’s payment facility. We accept payments using Visa, Mastercard or American Express cards. We will process the payment for your purchase from the seller and pass the proceeds on to the seller. We reserve the right to refuse to process any transaction for any reason at our sole discretion.

When you place an order, you authorise our technical partner Stripe Payments Europe, Ltd. to take payment for the purchase price and are deemed to transact subject to the seller’s terms and conditions. An order is deemed to be accepted by the seller when you receive an email confirmation that order has been dispatched.

2.2 Limitation of Liability

Life + Me does not represent or warrant that information provided by sellers is accurate or complete. Life + Me shall not bear any direct or indirect liability for any damage or loss arising from or relating to any use, continued use of any products offered for sale or reliance on any advertisement displayed on the website.

Any information that is provided is not presented as a substitute, nor intended to be a substitute, for medical advice, treatment or diagnosis. Life + Me does not endorse or verify the accuracy of the information, views or opinions in any article on this site or any site that it links to. In no event shall Life + Me, content providers or licensees be liable for any indirect, consequential, special, incidental or punitive damages related to the content, or to any omissions or errors in the content of this site.

In no event shall Life + Me be held liable for online advertisements, editorial features or recommendations about particular products or services that may be suggested for particular purposes or expectations. No such representations or recommendations that may be displayed on Life + Me should serve as a substitute for professional advice.

You should not rely solely on the information presented on the website. We recommend that you contact us directly in case you have a specific concern or question regarding a product.

2.3 Refunds

You have 14 days in which to notify us of your request to cancel the order, starting the day the order has been received. Please check the seller’s terms and conditions before making a purchase to avoid disappointment.

If the goods are eligible for a return and refund, they must be returned to the merchant within the stated date of your notification of cancellation. We recommend that proof of postage be obtained. The items must be returned in their original undamaged packaging and labels, together with any accessories, booklets or free gifts.

If the goods have been handled unnecessarily, other than to establish their nature, character and function, you will be liable for any diminished value, which will be deducted by the seller from the reimbursement.

We have the right to decline or cancel any orders placed where prices or information appear to be incorrect, due to typographical error or otherwise, whether or not the order has been confirmed. In case such cancellation occurs after your credit card was charged, we will issue an immediate and full refund for the transaction amount to the payment method used.

2.4 Termination

We reserve the right to suspend or terminate your account if you are in breach of the terms and conditions without notice.


Nothing in this Agreement shall be construed to create a partnership, joint venture or agency relationship between the parties.


Whilst we are not party to the transaction, we may try to help users resolve disputes.

Where a buyer and seller are unable to resolve a dispute resulting from a transaction that occurred on the platform, they may resort to us by contacting us via our contact page.

For the avoidance of doubt, we have no obligation to resolve disputes and will consider to do so in our sole discretion and based solely on our policies.

You release Life + Me (and Life + Me’s directors, officers, employees and representatives) from any and all claims, demands, damages, including consequential loss of every kind and nature arising out of or in any way connected with disputes between buyers and sellers or external parties.


This agreement shall be governed by and construed in accordance with the laws of England and Wales. Any matters arising in connection to this agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Please contact us if you have any queries relating to these Terms + Conditions. You may also want to read the information at Shopping With Us, Privacy Policy + Cookies and Help Me.